HealthyFeetBlog.com

If you are a first time online shopper or if you are new to our site, we’ve compiled a list of important information you should know in order to make your HealthyFeetStore.com experience smooth and simple:

• Know your shoe size: We recommend that you make sure your feet have been professionally measured within the past month. Faxing or e-mailing us a tracing of your foot isn’t really helpful: It’s still a two-dimensional representation of a three-dimensional fit.
• Make a note of the shoe brands and shoe sizes have worked and which ones haven’t worked.
• Know what foot conditions your doctor has diagnosed you with and/or what specific type of shoes your doctor has suggested you buy
• Please don’t refrain from including your e-mail address when ordering: We send you a confirmation e-mail and another e-mail with tracking information, so if you don’t give us your e-mail address, you won’t get that important information (we promise we don’t sell our lists of e-mail addresses)
• Credit card information is not kept on file
• If you’re contacted by us, get back to us asap: We contact you if there is a problem with billing information, shipping information or if the ordered item is on back order. This may cause a delay with the shipment of your order.
• We are a small company so please understand that if we don’t pick up the phone, it’s because all of our customer service representatives are assisting other customers. We don’t outsource our customer service to call centers, therefore you will be helped by highly trained specialists who will take all the time needed to assist you. If you call us and don’t leave a message with your phone number, we have no way to call you back.
• At this time we do not have a catalog – our web site IS our catalog.
• Do not return the shoes to the manufacturer: If you bought the shoes from HealthyFeetStore.com, always return the shoes to HealthyFeetStore.com.
• We do not bill insurance companies.
• PST means Pacific Standard Time and it is three hours behind Eastern Standard Time.
• We do not ship shoes to PO Boxes – we ship shoes via UPS and foot care products via USPS.
• European sizes in general do not come in widths.

If you are comparing prices or browsing at different sites, be sure to check the accuracy and trustworthiness of other sites. Here are a few features to look for to ensure online stores are legitimate:

• Copyright date and company name at bottom of page.
• The date last modified at the bottom of the page – if it says anything other than the month and year that it is, then definitely do not shop there.
• BBB (Better Business Bureau online) image (or look them up on the BBB’s web site) – these are companies that you can trust, and if they do something unprofessional, you can report them to the BBB.
• A phone number and e-mail address – every legit online business will have a customer service phone number and e-mail address that customers or potential customers can contact for assistance.
• The security lock on the ordering page means that the page is secure.

Popularity: 15% [?]